Understanding Your EventHi Payout Timeline

At EventHi, we want to ensure that your payouts are processed accurately, securely, and in compliance with our financial partners. Below is an overview of how our payout timeline works.

Standard Payout Schedule

All standard payouts are processed 7 days after your event has ended.

This 7-day holding period allows time for any attendee refunds or chargebacks to be submitted and reviewed before funds are released. This helps protect both event organizers and the platform from financial discrepancies.

Once your payout is processed, the delivery time depends on the payout method you selected in your Payout Form:

• ACH Direct Deposit: Funds typically arrive in your bank account within 1–3 business days after processing.
• Certified Check: Once issued, checks typically arrive within 5–7 business days by mail.

Please keep these timelines in mind when planning post-event expenses.

Advanced Payout Program

EventHi also offers an Advanced Payout Program for qualifying accounts. This program allows approved event organizers to receive a percentage of their projected funds before the event takes place, which can help cover pre-event expenses.

Eligibility is based on account history, risk profile, and prior event performance.

To learn more about the Advanced Payout Program and determine if your account qualifies, please contact us at [e-mail]. Our team will be happy to review your account and guide you through the next steps.

Need Assistance?

If you have any questions about your payout schedule or need further support, please contact our support team at [e-mail].

We’re here to help ensure your event experience is smooth from start to finish.